Insurance Policy Service Officer



Technical Skills

  • Filing
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word

Job Description

Insurance Policy Service Officer

Location: Hong Kong

Our opportunity
Being part of the team, you will apply your professional knowledge and expertise to provide excellent administrative support to the respective Client Services department and external customers. If you are interested in working in a dynamic, challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions, just simply click "Apply online"
Your role
As an Officer, your main responsibilities will involve:
  • Accurately prepare all incoming and outgoing documents within the agreed Service Standard
  • Carry out additional system work as per agreed criteria and procedures
  • Handle original documentations by creating and pipeline management of new policy files/ Collation and dispatch of outgoing posts
  • Policy file management with Zurich users and 3rd party company
  • Manage and send Insurance Policy correspondences to Zurich stakeholders 
  • Undertake a range of clerical, administrative and other duties to support the team
  • Handle ad-hoc job as assigned by manager

Your Skills and Experience

As an Officer, your skills and qualifications will ideally include:
  • 2 years relevant work experience
  • Good communication skills
  • Proficiency in a variety of PC software packages including Word, Powerpoint and Excel
  • Good organizational and time management skills whilst working accurately and to deadlines
  • Good knowledge of managing records
  • Effective relationships to be built and maintained with internal customers
Additional Information
Primary work location is Hong Kong. You can apply by clicking on the button “Apply online”
Who we are
Looking for a career that will excite, challenge and inspire you? Thinking about insurance? Perhaps you should. Working for us is a totally different experience to what you probably expect. How do you feel about the things you truly love? Don’t you want to protect them in the best way possible? Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. This is no easy task. In today’s interconnected world, tackling risk is fast, unpredictable and invigorating. You’ll have to think on your feet as you manage risks big and small, from flooding to cyber crime. You’ll be tackling issues like these in over 170 countries. It’s a big challenge, but you’ll have a truly diverse network helping you. As part of an international team, every day would provide opportunities to learn, grow and share ideas.
As you make an impact across borders, you’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Zurich Insurance has the policy to be an equal opportunity employer. We aim to attract and retain the best qualified individuals available, without regard to criteria such as race/ethnicity, national origin, religion, gender, sexual orientation, age or disability.

At Zurich we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our 4 million customers’ needs to allow us to drive better outcomes. As a global organisation, with an increasingly agile workforce, we're happy to consider flexible working arrangements.

Employment TypeFull-time
Education LevelNon-specified
Zurich Insurance GroupInsurance and Reinsurance

Zurich Insurance Company Ltd 25-26/F, One Island East 18 Westlands Road, Quarry Bay

directions_walk9 mins walk from Tai Koo Station