Operations Systems AnalystProvides technical support for operating systems within the Wells Fargo global Unix Patching/Firmware team. Participate in monthly Unix patching, Firmware and layered products updates as required.
Analyzes and uses vendor specifications and other diagnostic tools to troubleshoot complex systems software and/or hardware problems, resolves issues or escalates as needed to meet established service level agreements.
Leads efforts to maintain, restore or improve service and determines when vendor maintenance support is needed.
Updates and completes documentation, procedures and user guides.
Understands BCP, quality, security and compliance requirements for supported area and analyzes additions and changes for risk to the environment. .
QualificationAt least 3 years experience in a Unix System Administrator role. Good understanding of at least 2 of the following flavors - Solaris, Red hat, AIX.
A good team player that is also able to work on their at times. Good communication and English spoken/written is a must.
Experience of O/S patching, Firmware and software upgrades. Experience of some/all the below will be very beneficial:
Red Hat 5,6,7
Solaris 8,10, 11
VERITAS Volume Manager
Dell, HP, Sparc H/W and Firmware
Change Management process
- IBM AIX
- Oracle Solaris
- Technical Support