Contract HR Specialist


Technical Skills

  • Claims
  • Compliance
  • Invoicing
  • Risk Assessment
  • Surveying

Job Description

Contract HR Specialist

The key duties and responsibilities of the Benefits Analyst (Contractor) include:
  • Responsible for efficient and accurate day-to-day administration and management of Wells Fargo benefits programs including health, life, disability and pension schemes
  • Processing benefit related invoices
  • Co-ordination and execution of benefits initiatives (e.g. flu vaccine, wellbeing events, etc.)
  • Answering escalations and queries from Team Members on Wells Fargo benefit plans
  • Vendor management of benefits suppliers, including on-boarding, off-boarding, risk assessment and compliance activities
  • Assisting in benefit plan and process audits
  • Preparation and submission of  benefit claims
  • Co-ordinate and participate external benefit surveys
  • Provide support on Annual Renewal exercises
    •    Regional renewal tracking and make sure the contracts and policies of each of the country the region are renewed on time
    •    Follow-up with vendors on the renewal quotations, confirmation of renewal terms and contracts document etc.
  • Assist on benefit system implementation projects and conduct testing for system deployment.
  • Support in ad-hoc assignments and projects as assigned
  • General support to Regional Benefit Consulting team as requested


  • Preferred tertiary qualification in Human Resources or a related discipline
  • Previous experience of benefits administration (not essential)
  • Excellent written and verbal communication skills
  • Excellent organization skills and the ability to multi-task
  • Flexibility of approach, together with a resourceful, can-do attitude
  • Able to work under minimum supervision
  • Proficiency with Microsoft Office applications;
  • Ability to work with remote co-workers

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Employment TypeFull-time
Education LevelNon-specified
Wells Fargo BankFinancial Services, Retail and Commercial Banking

23 / F, AIA Financial Center, 1 Connaught Road Central, Central, Hong Kong

directions_walk13 mins walk from Admiralty Station