Wells Fargo Bank

Chief Admin Officer

Wells Fargo Bank
Full Time
Intermediate (3-6 years)
Bachelor to Master
English, Mandarin (Putonghua), Japanese

Job Description

Chief Admin Officer

Key Responsibilities

Driving the Regional Strategy

  • Facilitate the strategic planning process by collating feedback, synthesizing messages and building plans
  • Track business performance, developing appropriate reporting based on stakeholder feedback
  • Drive business, simplification and regulatory change programs
  • Identify efficiencies across the Front-To-Back and work with the relevant stakeholders to achieve them
  • Provide Business Analysis and Project Management skills on initiatives
  • Participate in resource prioritization discussions, proactively representing the region
  • Lead New Product Committee approval processes
Providing Front-To-Back Oversight
  • Own and drive the resolution of production issues in the Front-To-Back
  • Be an active member of regional / local committees / forums
  • Scrutinize direct and attributed costs, driving cost cuts where possible
  • Review Travel, Client and Gift expenses, ensuring alignment with Global and Regional Policies
  • Assist in the development and implementation of regional policies and procedures
  • Establish and maintain communication channels between the Business and the Logistics & Control Functions
  • Understand, champion and foster a robust compliance environment
  • Monitor and enforce process best practice within the Front Office
Running Business Administration Processes
  • Serve as a proxy for the COO as and when required
  • Maintain Business Continuity Plans and serve as the BCP coordinator
  • Oversee and maintain floor plans and coordinate changes when necessary
  • Own select approval processes (i.e. floor, system and Market Data access)
  • Produce presentations and oversee / run the production of regular business updates
  • Own and produce Management Information as and when required
  • Serve as secretary on select APAC forums, maintaining meeting agendas, producing minutes and tracking actions
Exhibiting and Promoting Key Behaviours
  • Provide credible challenge where required
  • Put integrity first
  • Collaborate with all stakeholders


  • University degree with a post graduate degree being advantageous

  • 5+ years of working in an investment bank in a business management or operations / finance role

  • Exposure to and knowledge of Trading and Sales Front-To-Bank processes and controls with exposure to APAC regulatory regimes being a large positive

  • Detailed knowledge of FICC products and their execution channels

  • Proficient multi-tasker with tested experience in managing multiple day-to-day activities and project deliverables concurrently

  • Detail orientated, proactive problem solver with strong numerical, verbal and analytical skills

  • Strong interpersonal and presentation skills  

  • Japanese / Mandarin language skills a plus, but not required

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Technical Skills

  • Business Analytics
  • Compliance
  • Corporate Communications
  • Costing
  • Project Management
  • Sales