Deskside Support(Ref. HS10021)

Wai On Services
Contract
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English

Job Description

Deskside Support(Ref. HS10021)

Location: Kowloon Bay

Responsibilities:

  • Provide end user customer support through email and phone troubleshooting (Hardware and software);
  • Log case into system and escalate to suitable parties;
  • Assist in the resolution of application, hardware and software problems.

Job Requirements:

  • Diploma holder or above in computer related disciplines;
  • One year of customer/helpdesk support is preferred;
  • Fresh graduates are welcomed;
  • Candidate with IT knowledge is highly preferred;
  • Strong analytical and problems solving skills;
  • Good communication skills in English is highly preferred.

Interested Parties please send your resume and expected salary in WORD format to [email redacted, apply via Jobable] with Ref. HS10021.
Information collected will only be used for recruitment purpose.