Thomson Reuters

Customer Service Assistant

Thomson Reuters
Full Time
Junior (less than 3 years)
Non-specified
English

Job Description

Customer Service Assistant

Location: Hong Kong-Hong Kong-Hong Kong-HKG-Taikoo Wan Rd-Cityplaza 3

Company Overview

Thomson Reuters is the leading source of intelligent information for the world’s businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.

 Job Responsibilities


• Handle and maintain subscriptions in SAP system

• Handle monthly invoices checking and credit card processing

• Handle internal/external customer’s enquiries and follow up until issue resolved

• General Clerical/Administrative duties

Qualifications

• 1 or 2 years of working experience in customer service/operation preferred, fresh graduate will also be considered

• Computer literate and proficiency in MS Office

• Fluent spoken & written in English

• Customer-oriented and good team-player


At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 50,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Bring your ambition to make a difference. We’ll bring a world of opportunities.

As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit thomsonreuters.com/careers.

More information about Thomson Reuters can be found on thomsonreuters.com.

Technical Skills

  • SAP