The Walt Disney

Resort Call Center Representative (Overnight) - Full Time

The Walt Disney
Full Time
Central
Non-specified
Junior (less than 3 years)
Non-specified
English

Job Description

Resort Call Center Representative (Overnight) - Full Time

At the Hong Kong Disney Resort, Guests have the opportunity to experience not only our Magical Parks and Resort Hotels, but our service as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them is the main role.

Responsibilities

  • Handle high volume of phone calls, which may be called for different purposes, from our Guest
  • Provide one-stop excellent Guest services promptly
  • Operate Resort Call Center systems and applications in an accurate and efficient manner