As a team leader in Recreation team, this position will be responsible for managing and operating the recreation facilities at Hong Kong Disneyland Hotel, Disney’s Hollywood Hotel, Inspiration Lake Recreation Centre (ILRC) as well as the upcoming new hotel Disney Explorers Lodge. He/she will lead a team of recreation casts to deliver innovative recreation programs as well as to deliver superb guest services which exceed guests’ expectation. He/she will rotate in shift and act as the duty recreation manager to oversee the recreation operations in the resort. In addition, he/she will also lead and coordinate third party events / sport events and support internal events.
Manage the daily recreation operations including casts training, daily administration, festive event planning, facilities renovation and special project
Responsible for the facility operations of the swimming pools, gym, tennis courts and spa at the resorts; act as the key contact to internal and external partners
Develop training program and motivate recreation casts within the recreation section to deliver consistent, safe and high quality service standards
Lead and coordinate third party events / sport events and internal events that take place around the resort area and ILRC
Act as a team leader in recreation operations, and be the coordinator for supporting events and logistics
Organize innovative recreation and team building activities for both hotel guest and convention guests at all ages
Deliver updated information to the frontline cast members and act as the central hub of communication to other Lines Of Business (LOBs)