The Hong Kong Jockey Club

Part-time Interactive Services Assistant (Operations)

The Hong Kong Jockey Club
Part Time
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese

Technical Skills

  • Android
  • BASIC
  • Data Entry
  • Filing
  • Technical Support

Job Description

Part-time Interactive Services Assistant (Operations)

You will

  • perform administrative duties, such as copying, filing collected data from system, inputting data and compiling reports

  • perfrom operational and supportive duties, such as monitoring the performance of interactive channels and measuring response time

  • contact customers for following up their enquiries and providing technical support

  • assist in system testing and racecourse onsite support

Requirements

You should have

  • Form 5 or above

  • good computer knowledge for administrative work and internet surfing

  • basic knowledge of betting and interest with smartphones and tablets is an advantage

  • customer-oriented with good communication and interpersonal skills in both Chinese and English

  • immediate available is a plus