The Hong Kong Jockey Club

Part-time Interactive Services Assistant (Operations)

The Hong Kong Jockey Club
Part Time
Happy Valley
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese

Job Description

Part-time Interactive Services Assistant (Operations)

You will

  • Perform administrative duties, such as copying, filing collected data from system, inputting data and compiling reports
  • Perform operational and supportive duties, such as monitoring the performance of interactive channels and measuring response time
  • Contact customers for following up their enquiries and providing technical support
  • Assist in system testing and racecourse onsite support

You should have

  • Form 5 or above
  • good computer knowledge for administrative work and online searching
  • interest and familiarity with “smartphones”, “tablets”, “iPhone”, “Android”, “apps” is an advantage
  • customer-oriented with good communication and interpersonal skills in both Chinese and English
  • able to work at least 2 weekdays per week
  • immediate available is a plus

Technical Skills

  • Android
  • Data Entry
  • Filing
  • Technical Support