Part-time Customer Services Assistant (RCS)

Full-time
Junior (less than 3 years)

Posted 

Technical Skills

  • Customer Service
  • Retail Sales

Job Description

Part-time Customer Services Assistant (RCS)

You will

  • provide quality and efficient customer services to guests
  • proactively resolve customer enquiries including racing and betting information, racecourse facilities and direction guidance to all locations within racecourse
  • handle table reservation, escorting services to members and guests, issuance of admission badges and parking labels
  • assist in advance table booking and sales of merchandise at designated locations
  • reinforce Clubs policies (e.g. dress code monitoring and location access control)

Requirements

You should have

  • Form 5 or above
  • solid working experience in customer service
  • mature and independent personality with stable job history
  • good communication and presentation skills in spoken English or Mandarin
  • knowledge in racing and betting is an advantage
Employment TypeFull-time
Career LevelJunior (less than 3 years)
Education LevelNon-specified
LanguageEnglish, Mandarin (Putonghua)
The Hong Kong Jockey ClubMedia and Entertainment

The Hong Kong Jockey Club Happy Valley Racecourse, Wong Nai Chung Rd, Happy Valley