The Hong Kong Jockey Club

Part-time Customer Care Representative (Digital Contents)

The Hong Kong Jockey Club
Part Time
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese

Job Description

Part-time Customer Care Representative (Digital Contents)

You will

  • edit internal communication materials to other teams for handling customer enquiries
  • publish and maintain good documentation in database
  • provide cross support in handle write-in, email and online customer enquiries
  • work on shift beyond midnight including weekends and public holidays

You should have

  • Form 5 or above
  • 1-2 years working experience in media or communication industry would be an advantage
  • excellent written skills in Chinese and English with proficiency in Chinese word processing
  • strong organization skills with ability to work under pressure and meet tight deadlines

Technical Skills

  • Chinese Word Processing
  • Customer Service