The Hong Kong Jockey Club

Operations Support Manager

The Hong Kong Jockey Club
Full Time
Happy Valley
Lead (more than 10 years)
English, Cantonese

Technical Skills

  • Budgets
  • Inventory Management
  • Process Improvement
  • Six Sigma
  • Supply Chain Management

Job Description

Operations Support Manager

You will: 

  • Provide leadership in warehouse operations, inventory planning, resource utilization, departmental organization and activities
  • Manage company warehouses and lead operational team on daily logistics operations and distribution system in aspect of people, process, system, service quality, resources optimization, cost management and related planning
  • Set KPIs for performance measurement and monitor the team performance to achieve defined target
  • Develop continuous improvement methodology in key areas of service, use KPIs to drive and quantify cost optimization while maintaining high internal customer quality and service level
  • Evaluate and improve business process in warehouse operations and inventory control
  • Ensure all health and safety procedures are adhered to and adopt a proactive approach to ensure a safe working environment
  • Budget preparation for different warehouse
  • Refine and implement the SOPs/ Policy and Procedure/ Guideline related to warehouse to meet operational requirement changes and improvement
  • People and team development
  • Supporting any ad hoc project related to warehouse operations
  • Requirements

    You should have:

    • Degree holder preferably in Logistics or Supply Chain Management or any related discipline
    • Possesses over 10 years Logistics experience, focus on warehouse or inventory management with recent 5 years at management level, gained from reputable and sizable companies
    • Analytical, strong process improvement mindset and achievements and good project management skills
    • With strong leadership skill and people management experience
    • Be a change agent with good business acumen
    • Good communication and interpersonal skills
    • Able to maintain good working relationship with different stakeholders
    • Possesses good command of both spoken and written English and working level of Chinese (Cantonese)
    • Knowledge in using Oracle and Maximo will be an advantage
    • With Six Sigma (Green Belt or Black Belt) will be an advantage