The Hong Kong Jockey Club

Members Relations Officer (Concierge) (Happy Valley Clubhouse)

The Hong Kong Jockey Club
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese, Mandarin (Putonghua)

Job Description

Members Relations Officer (Concierge) (Happy Valley Clubhouse)

You will:

  • provide quality services to Members and their guests including handle enquiries and reservations at the reception counter in our Happy Valley Clubhouse
  • promote the use of catering outlets and recreational facilities
  • provide administrative support
  • work on shift including Sunday and public holidays

Requirements

You should have:

  • a degree or higher diploma in Hotel and Catering Management
  • a minimum of 1 year experience in customer services
  • good communication and interpersonal skills in both English and Chinese, Putonghua knowledge would be an advantage
  • hands-on experience of MS Office applications

Technical Skills

  • Customer Service