The Hong Kong Jockey Club

Interactive Services Assistant (Operations) (2-yr contract)

The Hong Kong Jockey Club
Happy Valley
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese

Job Description

Interactive Services Assistant (Operations) (2-yr contract)

You will

  • support Interactive Services Centre, eWin and Customer Input Terminal (CIT) operations
  • handle customer's inquiries and correspondence
  • assist in system testing and internet surfing
  • perform operational and supportive administrative duties such as updating data and report compilation

You should have

  • Form 5 or above
  • good computer knowledge for administrative work and internet surfing
  • interest and familiarity with smartphones and tablets is an advantage
  • customer-oriented with good communication and interpersonal skills in both Chinese and English
  • immediate available is a plus

Technical Skills

  • Technical Support