Customer Care Representative (Digital Contents) (2-yr contract)

Full-time
Junior (less than 3 years)

Posted 

Technical Skills

  • Chinese Word Processing
  • Database Administration
  • Word Processing

Job Description

Customer Care Representative (Digital Contents) (2-yr contract)

You will

  • edit internal communication materials to other teams for handling customer enquiries
  • publish and maintain good documentation in database
  • provide cross support in handle write-in, email and online customer enquiries
  • work on shift beyond midnight including weekends and public holidays

You should have

  • Form 5 or above
  • 1-2 years working experience in media or communication industry would be an advantage
  • excellent written skills in Chinese and English with proficiency in Chinese word processing
  • strong organization skills with ability to work under pressure and meet tight deadlines
Employment TypeFull-time
Career LevelJunior (less than 3 years)
Education LevelBachelor
LanguageEnglish, Cantonese
The Hong Kong Jockey ClubCustomer Service Representative

The Hong Kong Jockey Club Happy Valley Racecourse, Wong Nai Chung Rd, Happy Valley