The Hong Kong Jockey Club

Assistant System Planning Support Manager (Retail) / System Planning Officer (Retail)

The Hong Kong Jockey Club
Full Time
Happy Valley
Junior (less than 3 years)
English, Cantonese

Job Description

Assistant System Planning Support Manager (Retail) / System Planning Officer (Retail)

You will

  • collaborate with IT, internal departments and program partners for the development of IT systems and their effective launch in Retail
  • take part in UAT tests, prepare implementation plan and operation manual for new systems
  • conduct training for frontline colleagues to familiarize with new systems implementation
  • support frontline operations and system-related matters, e.g. electronic information display, terminals and equipment faults trouble shooting and follow up
  • undertake project-based tasks when required; manage external vendors to achieve targets and SLA compliance


You should have

  • a degree, preferably in IT, Computer Science or related technical field
  • solid experience in development and implementation of IT related projects, preferably in an information technology oriented business
  • high independence and high level of analytical ability and creativity and passion in technology
  • strong business acumen and good problem-solving skills
  • excellent interpersonal and communication skills in both written / spoken English and Chinese and hands-on experience of MS office applications, an advantage with experience in hotline operations and project management

Candidates may be considered for the position of Assistant System Planning Support Manager (Retail) or System Planning Officer (Retail) according to their capabilities and potential

Technical Skills

  • Compliance
  • Project Management
  • Training