Assistant Membership Manager / Senior Membership Officer

The Hong Kong Institute Of Bankers
Full Time
Intermediate (3-6 years)
Bachelor
English, Cantonese, Mandarin (Putonghua)

Job Description

Assistant Membership Manager / Senior Membership Officer

Location: Sheung Wan

Job Purpose:

The Assistant Membership Manager / Senior Membership Officer is responsible for delivering quality service to our corporate and individual members as well as student members.  Along with the membership services responsibilities, this is a multi-tasked position with opportunities to develop a professional career covering membership affairs and benefits as well as event management.

Responsibilities:

  • Act as a project coordinator in preparation and execution of membership events and benefits;
  • Support individual and corporate membership recruitment and retention. Administer membership database system and produce management information reports;
  • Provide secretarial and administrative support to Membership Team;
  • Provide administrative support to stakeholders’ communication including e-newsletter, bi-monthly journal and annual report;
  • Support counter service include handling of members/ visitors’ walk-in, telephone and email enquiries.


Requirements:

  • Bachelor degree or higher;
  • Minimum 5 years relevant working experience;
  • Strong communication skills and attention to details;
  • Pleasant telephone manner and good customer services skill;
  • Proactive and a good team player, independent, well-organised and strong sense of responsibility;
  • Fluent in spoken English, Cantonese and Putonghua;
  • Fluent in written English and Chinese;
  • Proficiency in MS Office and Chinese typing;
  • Immediate available is highly preferred.

Interested parties may send in your application together with a detailed resume stating your academic results, present & expected salaries, date of availability and contact phone number by email to [email redacted, apply via Jobable]. Resumes without cover letters and expected salary will not be considered.

Applicants are welcomed to visit our website: www.hkib.org for further information about the institute.

Personal data provided will be used for recruitment purpose only.


Technical Skills

  • Annual Reports
  • Answering Telephones
  • Customer Service
  • Recruiting
  • Typing