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*** Customer Service Officer ***

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Customer Service Clerk



Job Description

Customer Service Clerk

Location: Tsing Yi, Ngau Tau Kok

Job Description:
• Handle incoming call and enquiry email, placing and processing customer orders
• To liaise with internal departments to resolve customer's complaints
• Update customer with shipment status, latest pricing, schedule, etc. from time to time proactively
• Follow up and coordinate with local and overseas customers’ in/outbound business
• Provide clerical support to Department
• Handle ad hoc projects and duties as assigned

Job Requirements:
• F.5 or above
• 2-3 years relevant experience mainly in Sea Freight preferred
• Good command in written and spoken English and Mandarin
• Good communication skill and manner with customers
• High caliber, well organize and team player
• Responsible to handle customer's enquiries, sales order follow-up, communicate with overseas and manage any assigned job
• Sincere, passionate, enthusiastic

Interested parties, please send full resume with expected salary and date of commencement by e-mail to [email redacted, apply via Jobable]

All information provided by applicants will be treated in strict confidence and used only for employment-related purposes. All personal data of unsuccessful applicants will be destroyed within 6 months.

Employment TypeFull-time
Education LevelNon-specified

Unit F & G, 20/F., MG Tower, 133 Hoi Bun Road, Kwun Tong, Hong Kong

directions_walk11 mins walk from Ngau Tau Kok Station