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Customer Service Officer



Technical Skills

  • Compliance
  • Customer Service
  • Microsoft Excel
  • Microsoft Word
  • Quality Assurance
  • Training

Job Description

Customer Service Officer

Job duties:

  • To handle customers' enquiries, complaints and emergency cases
  • To check the patrol report and submit to the management office
  • To manage and maintain the management office routine administration work
  • To perform any other duty as assigned by superior


  • Form 5 or above
  • Minimum of 2 year' s relevant experience
  • Holder of valid Security Personnel Permit and certificate of SGSIA Recognized Training Course of Quality Assurance System Compliance is preferred
  • Uniform and shift duty is required
  • Good command of spoken and written English and Chinese
  • Hands on experience in Microsoft applications, Excel and Chinese Word Processing
  • Candidates with less experience will be considered for the position of Assistant Customer Service Officer

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The HR Dept, Rooms 908-11, 9/F, West Tower, Shun Tak Centre, 200 Connaught Road Central, Hong Kong by email to [email redacted, apply via Jobable]  (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We offer promising long-term prospects and competitive remuneration packages to suitable candidates. Please apply in confidence with a detailed resume, stating the job reference number along with your current and expected salary, via email to [email redacted, apply via Jobable]

Information supplied by the applicants will be used in accordance with the Personal Data (Privacy) Policy of Shun Tak Group (a copy of which will be provided upon request). Only shortlisted candidates will be notified.

Employment TypeFull-time
Education LevelLower Secondary
LanguageEnglish, Cantonese
Shun Tak HoldingsConglomerate

Penthouse 39/F, West Tower, Shun Tak Centre, 200 Connaught Road Central, Hong Kong.