Customer Service Officer



Technical Skills

  • Compliance
  • Customer Service
  • Quality Assurance
  • Training

Job Description

Customer Service Officer

Job duties:

  • To handle customers' enquiries, complaints and emergency cases;

  • To check and inspect all common areas;

  • To check the patrol report and submit to the management office;

  • To assist in monitoring the attendance of building management staff;

  • To perform any other duty as assigned by superior.



  • Form 5 or above;

  • Minimum of  2 year' s relevant experience;

  • Holder of valid Security Personnel Permit and certificate of SGSIA Recognized Training Course - Quality Assurance System Compliance is preferred;

  • Shift duty and work on weekends and Public Holidays is required;

  • Independent and customer-oriented;

  • Candidates with less experience will be considered for the position of Assistant Customer Service Officer.

We offer promising long-term prospects and competitive remuneration packages to suitable candidates. Please apply in confidence with a detailed resume, stating the job reference number along with your current and expected salary, via email to [email redacted, apply via Jobable]

Information supplied by the applicants will be used in accordance with the Personal Data (Privacy) Policy of Shun Tak Group (a copy of which will be provided upon request). Only shortlisted candidates will be notified.

Employment TypeFull-time
Education LevelLower Secondary
Shun Tak HoldingsConglomerate

Penthouse 39/F, West Tower, Shun Tak Centre, 200 Connaught Road Central, Hong Kong.