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Senior Officer – Retail Training / Senior Trainer (Ref: SFD-SORT)

Shiseido

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Senior Officer – Retail Training / Senior Trainer (Ref: SFD-SORT)

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Branding
  • Futures
  • Marketing
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Retail Management
  • Sales
  • Training

Job Description

Senior Officer – Retail Training / Senior Trainer (Ref: SFD-SORT)

Location: Kowloon Bay

Responsibilities:

  • Develop, implement and execute a new comprehensive training programme to the field coach and frontline team
  • Coordinate with Operation team and Marketing team to identify future training needs on product knowledge, brand story, retail operations and selling skills
  • Conduct field coaching on overall Beauty & Fragrance Consultant (frontline staffs) to ensure the excellence in store experience
  • Collect feedback, analyse productivity and other related data to measure training and coaching effectiveness
  • Organisation of the training modules
  • Maximising all opportunities to drive sales income from courses, products and customer experiences

Requirements:

  • Higher Diploma or Degree holder
  • At least 3 years’ hands-on experience in training delivery or any equivalent combination of education, coaching and customer experiences, in which 1 year’s in supervisory level
  • Solid experience in both classroom training and field coaching, experience in make-up, skin care or fragrance field is a must
  • High level of competence in presentation
  • Good command of written and spoken English and Chinese
  • Independent, well organized & capable to work with multi-task
  • Proficiency in using MS Word, Excel, PowerPoint and Chinese word processing
  • Candidates with less experiences will be considered as Officer, Retail Training/ Trainer 

We offer 5-day work week, competitive salary, year-end bonus, medical insurance, provident fund, life and personal accident insurance, annual leave and staff purchase discount to the successful candidate. Interested candidates please send us a resume together with salary expectation by clicking Apply Now.

We are an Equal Opportunities Employer. All applications received will be treated in strict confidential and be used exclusively for employment purpose only. Applicants are not contacted within 2 months after submitting their resumes; their applications will be filed for 6 months and be considered for other appropriate positions within this period and will be destroyed thereafter.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese

28 Canton Rd, Tsim Sha Tsui

directions_walk9 mins walk from Tsim Sha Tsui Station