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Telephone Operator (88648)

Full-time

Posted 

Technical Skills

  • Sales

Job Description

Telephone Operator (88648)

Kowloon Shangri-La Hotel

Duties

The candidate will be responsible for handling all incoming and outgoing calls promtly, handling restaurant reservations, providing & recording all guest message and wake-up calls.

They are also required to fulfill guest needs as requested according to the established hotel standards.

Requirements

  •    Minimum 2 years experience in service industry
  •    Good telephone etiquette, selling and communication skills
  •    Excellent command of spoken English, Cantonese & Putonghua
  •    Willing to work on shifts in a competitive environment
  •    Self-motivated, well-organised and able to work independently
  •    Able to handle stress and maintain calm when handling emergency
Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Shangri-La HotelsHospitality, Food and Beverage

Supreme Ct Rd, Central

directions_walk12 mins walk from Admiralty Station