Shangri-La Hotels

System Administrator (73607)

Shangri-La Hotels
Full Time
Intermediate (3-6 years)
English, Cantonese

Job Description

System Administrator (73607)

Shangri-La International Hotel Management Ltd.





It takes a special kind of person to work at Shangri-La:

someone with an eye for details and the skills to perform;

someone with an attitude to deliver and a passion to delight.

Are you Shangri-La?


We are currently seeking a System Administrator to join our team in the Information Technology Division at the Corporate Office in Hong Kong.


Key Responsibilities

  • Provide technical support of the IT infrastructure at our Corporate office which includes:
    • Windows Active Directory
    • Microsoft PowerShell Scripting
    • Virtualized servers (VMware / Hyper-V)
    • Storage Area Network
    • Office 365 / Azure Platform 
  • Perform performance management and capacity planning
  • Evaluate, analyze, design and implement new projects in IT infrastructure
  • Management of disaster recovery planning (Data backup and restoration, DR plan update and conduct annual DR drill)
  • Perform duties and special projects as assigned by the supervisor or senior management



  • 3 to 5 years direct work experience in IT infrastructure technical design and support
  • Certified in VCP5 (VMware Certified Professional), MCSA (Microsoft Certified Systems Administrator, MCSE (Microsoft Certified Systems Engineer) and CISSP (Certified Information Systems Security Professional)
  • Experience in using VMware vCenter for virtualization management and Solarwinds for monitoring
  • Technical support experience in SAN (HP 3Par, NetApp and HDS)
  • University degree in the field of Information Technology preferred
  • Strong analysis, problem solving, planning, communication, organization and vendor management skills
  • Attention to details and efficient in follow-throughs
  • Fluency in written and oral English, Cantonese fluency is preferred

Professional Qualifications

  • Certified Information Systems Security Professional (CISSP)
  • MCSA Microsoft Certified Systems Administrator
  • Microsoft Certified Systems Engineer (MCSE)

Technical Skills

  • Active Directory
  • Capacity Planning
  • Disaster Recovery Planning
  • Technical Support
  • VMware