Service Centre Agent (90500)

Full-time

Posted 

Technical Skills

  • Answering Telephones

Job Description

Service Centre Agent (90500)

Island Shangri-La, Hong Kong

Job Duties

 

  • To handle all telephone calls of the hotel and general enquries about hotel services
  • To handle all in-house guest requests through a centralised Call Centre System

 

 

 

Job Requirements

 

  • Willing to work on shift, including overnight duty
  • Strong communication skills with good telephone manners
  • Preferably with relevant experience in Opera system
  • Minimum 1 year’s relevant experience in hospitality industry
  • Good command of English, Cantonese, and fluent in Putonghua preferred

 

 

 

 

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Cantonese, Mandarin (Putonghua)
Shangri-La HotelsHospitality, Food and Beverage

Supreme Ct Rd, Central

directions_walk12 mins walk from Admiralty Station