Shangri-La Hotels

Service Associate - Restaurant Reservation Centre (77225)

Shangri-La Hotels
Full Time
Admiralty
Non-specified
Junior (less than 3 years)
Non-specified
English, Mandarin (Putonghua)

Job Description

Service Associate - Restaurant Reservation Centre (77225)

Island Shangri-La, Hong Kong

Job Duties

  • Handle all incoming and outgoing calls promptly
  • Handle all the reservation/enquiries from guests and liaise with relevant departments to meet and exceed their expectations                     

Job Requirements

  • Minimum 1 year relevant experience in hospitality industry

  • Strong communications and customer service skills with good telephone manner

  • Good command of English and fluent in Putonghua

 


Technical Skills

  • Answering Telephones
  • Corporate Communications
  • Customer Service