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Industrial Trainee - Front Office (Japanese Speaking) (85465)

Shangri-La Hotels

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Industrial Trainee - Front Office (Japanese Speaking) (85465)



Technical Skills

  • Branding
  • Customer Service

Job Description

Industrial Trainee - Front Office (Japanese Speaking) (85465)

Kerry Hotel, Hong Kong

Kerry Hotels are vibrant and buzzing with life and activity. Each Kerry hotel is defined by a spirited style and a careful attentiveness that bestows a sense of individuality to all guests.

Kerry Hotel Hong Kong is one of our newest additions to the family and will be an iconic destination not only for guests but for visitors and residents of Hong Kong.

The defining qualities of the Kerry brand, is to create an environment that can promote a balanced lifestyle for our guests and colleagues to embrace individuality and style with an unpretentious manner. Kerry evokes adaptability by creating a socially stimulating environment.

Key Responsibilities

  • Provide front of the house guest services to guests.

  • Attend to all arriving and departing guests.

  • Maintain and update guests’ profiles accurately.

  • Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

  • Preform any FO ad- hoc tasks as required

  • Fluent in Japanese and English

Employment TypeFull-time
Education LevelNon-specified
LanguageEnglish, Japanese
Shangri-La HotelsHospitality, Food and Beverage

Supreme Ct Rd, Central

directions_walk12 mins walk from Admiralty Station