Shangri-La Hotels

Host / Hostess - Shang Palace (48751)

Shangri-La Hotels
Full Time
Junior (less than 3 years)
English, Cantonese, Mandarin (Putonghua)

Job Description

Host / Hostess - Shang Palace (48751)

Kowloon Shangri-La, Hong Kong


  • Monitor and ensure smooth operation of the sections appointed
  • Ensure that service / items are prepared according to Hotel standards
  • Ensure that all materials, equipment and machinery are properly used and regularly cleaned
  • Check cleanliness of the sections prior to and after service
  • Obtain customer feedback during operation to ensure guest satisfaction



  • Good command of spoken English, Putonghua and Cantonese
  • Strong communication and interpersonal skills
  • Good sense of service & courteous
  • Knowledge in Chinese cuisine is preferable
  • Able to provide attentive service in a proactive manner
  • A team player

Technical Skills

  • Chinese Cuisine
  • Customer Service