Shangri-La Hotels

Host / Hostess - Lobby Lounge (48750)

Shangri-La Hotels
Full Time
Junior (less than 3 years)
Non-specified
English, Cantonese, Mandarin (Putonghua)

Job Description

Host / Hostess - Lobby Lounge (48750)

Kowloon Shangri-La, Hong Kong

Duties

  • Monitor and ensure smooth operation of the sections appointed
  • Ensure that service / items are prepared according to Hotel standards
  • Ensure that all materials, equipment and machinery are properly used and regularly cleaned
  • Check cleanliness of the sections prior to and after service
  • Obtain customer feedback during operation to ensure guest satisfaction

Requirements

  • Excellent command of spoken English, Putonghua and Cantonese
  • Strong communication and interpersonal skills
  • Good sense of service, courteous and attentive
  • Energetic and motivated

Technical Skills

  • Customer Service