Shangri-La Hotels

Front Desk Officer (75190)

Shangri-La Hotels
Full Time
Junior (less than 3 years)
English, Mandarin (Putonghua)

Job Description

Front Desk Officer (75190)

Island Shangri-La, Hong Kong



Job Responsibilities


  • To conduct reception and cashier duties and provide outstanding customer service to hotel guests
  • To ensure the smooth running and order of the Front Desk
  • To maintain guest satisfaction levels to the standards of the hotel and the company



Job Requirements


  • Service oriented with pleasant personality
  • Good command of written and spoken English and Putonghua
  • Preferably with relevant experience



Technical Skills

  • Customer Service