- Customer Service
- Guest Experience
Club Ambassador (73970)
Kowloon Shangri-La, Hong Kong
The Club Ambassador provides personalised guest services at Horizon Club such as check-ins and check-outs, secretarial and concierge services, mail and information, airlines reservations / confirmations and food & beverage services.
He/she also requires to assist Guest Relations Team when necessary such as providing guest services at the lobby, greet and see-off limousine service, room inspection and handling guest requests.
- Excellent command of spoken English, Cantonese and Putonghua
- Self-motivated and well-organised
- Able to work independently and under pressure
- Knowledge in Food & Beverage opertations is preferable