Shanghai Commercial Bank

Teller / Relief Teller

Shanghai Commercial Bank
Full Time
Junior (less than 3 years)
Bachelor
English, Mandarin (Putonghua)

Job Description

Teller / Relief Teller

Responsibilities:
  • Provide quality customer service through counter transactions
  • Establish and cultivate relationship with customers and identify opportunities for cross-selling bank products and services
Requirements:
  • Post-secondary educated or above, with minimum 1 year of counter service or customer service experience
  • Detail-oriented, with strong customer service and communication skills
  • Good command of spoken and written English and Chinese, including Putonghua
  • Proficient in MS Office applications including Chinese word processing
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Technical Skills

  • Chinese Word Processing
  • Customer Service
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word