Customer Service Coordinator (OGC)


Technical Skills

  • Customer Service
  • Life Insurance
  • Training

Job Description

Customer Service Coordinator (OGC)

Location: Kwai Hing


  • Handle daily customer enquiry regarding quotation, job progress and report status etc.
  • Coordinate with clients for consolidating information and facilitating the order submission progress
  • Assist in monitoring the job status with internal parties
  • Provide support to other departments on toys related product testing issues


  • Higher diploma or above in any disciplines
  • Candidate with 2 year or above working experience in customer services field would be an advantage
  • Good command of written and spoken English and Chinese, including Mandarin
  • Able to work under pressure

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week                                                
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training                                  
  • Education and Training Subsidies
  • Free Shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities

For interested parties, please send your full resume with availability, current and expected salary to SGS Hong Kong Limited - The Human Resources Division, 1/F, On Wui Centre, 25 Lok Yip Road, Fanling, N.T., Hong Kong, or by fax to 2334 7125 / email at [email redacted, apply via Jobable] (with position applying for and employer reference number quoted in the subject).

Data received will be kept confidential and used for processing application only.

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)