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Desktop Support Engineer



Technical Skills

  • Active Directory
  • Database Administration
  • Domain Name Server Protocol
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • WAN

Job Description

Desktop Support Engineer

Location: Kowloon Bay


  • Provide in-house support to end users, troubleshooting on IT systems, network, software and hardware

  • Maintain end user applications and IT equipment (PC, servers, network, backup equipment)

  • Perform system (software, hardware and network) installation and configuration, and system administrative duties

  • Daily system backup operation and LAN/WAN administration

  • Perform ad-hoc server maintenance

  • Good knowledge of Microsoft Office suite including Word, Excel, Outlook

  • Good knowledge in networking essentials (TCP/IP, DNS, DHCP) and strong troubleshooting skill


  • Higher diploma or above in Information System, Computer Science or related disciplines
  • 1-2 years' experience preferred but not essential, fresh graduate considered
  • Proficiency in Windows Server Administration, Microsoft Office, database Administration, Windows Active Directory Services, Windows Group Policy Management
  • In depth knowledge in trouble shooting and user support for PC hardware and software
  • Good interpersonal and communication skills in spoken and written English

Working Hours:

  • Monday – Friday: (07:30 – 16:30 / 08:00 – 17:00 / 09:00 – 18:00 / 13:00 – 22:00)
  • Alt. Saturday (09:00 – 13:00 / 13:00 – 17:00)

The remuneration package will include birthday leave, 5 days paternity leave, compassionate leave, 12 days annual leave, and medical benefits including medical expenses and sick leave, etc.

Please visit our web site for company information.

Interested applicants please provide your detailed resume stating your current and expected salary to us by clicking ‘Apply Now

All information collected will be used for recruitment purposes only.

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree