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Customer Service Executive (5-day work)

Royale International Couriers

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Customer Service Executive (5-day work)

Full-time
Intermediate (3-6 years)

Posted 

Technical Skills

  • Answering Telephones
  • Data Entry
  • Microsoft Excel
  • Microsoft Word

Job Description

Customer Service Executive (5-day work)

Location: Tsuen Wan

Benefits:

  • 5-day Work
  • 12 Days Annual Leave
  • 5 Days Paternity Leave
  • 17 Days Public Holiday
  • Birthday Leave
  • Compassionate Leave
  • Referral Staff Bonus
  • Medical Benefit
  • Educational Sponsorship

 Responsibilities:

  • Data entry of POD information
  • Follow up problem shipments
  • Tracking shipments by phone or email with overseas office / agents
  • Handle complaint
  • Answer and follow up enquiry from customers
  • Maintain good relations with client
  • Monitor and guide the work of CS Assistant

 Requirements:

  • Form 5 / DSE or above
  • 3 years experience or above
  • Fluent in spoken and written English
  • Basic computer literacy (MS Word, Excel, Email)
  • Professional telephone manner
  • Able to work independently

 Working Hours:

  • Monday – Friday (08:00 – 18:00)

Please visit our web site www.royaleinternational.com for company information.

Interested applicants please provide your detailed resume stating your current and expected salary to us by clicking ‘Apply Now
 

All information collected will be used for recruitment purpose only.

Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelLower Secondary
LanguageEnglish