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Guest Services Officer / Ambassador - Front Office / Club Floor / Reservations

Rhombus Group

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Guest Services Officer / Ambassador - Front Office / Club Floor / Reservations

Full-time

Posted 

Technical Skills

  • Corporate Communications
  • Customer Service

Job Description

Guest Services Officer / Ambassador - Front Office / Club Floor / Reservations

Location: Tsimshatsui

Responsibilities

  • Responsible for providing professional and high quality customer services to the guests
  • Handling guest requests, enquiries and complaints
  • Providing administrative support to Front Office / Club Floor / Reservations
  • Shift duty is required.

Requirements

  • Diploma or above in hospitality management or related discipline
  • Fluent in spoken and written English, Cantonese and Putonghua
  • Service-oriented, pleasant personality, good communications and interpersonal skills

We provide comprehensive compensation and benefits package including free duty meals, paid sick leave, medical insurance with dental coverage to the right candidate. Kindly forward your complete resume with current and expected salary to our Human Resources Department, quoting the reference number by e-mail, fax or WhatsApp.

Email: [email redacted, apply via Jobable]
Fax: (852) 2312 1758
WhatsApp: (852) 6892 2441

Only shortlist applicants will be notified. All personal data provided by applicants will be kept confidential and be used only for consideration of positions applied and future vacancies of the company.

Website: https://www.hotelpanorama.com.hk/

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese, Mandarin (Putonghua)