Guest Relations Officer

Regent Heights
Full Time
Intermediate (3-6 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese, Mandarin (Putonghua)

Job Description

Guest Relations Officer

Location: Causeway Bay

Job Responsibilities:

  • Responsible for greeting and helpful customer services to the guests, such as enquiry and complaint
  • Maintain a good relationship with guests
  • Handle daily operations such as guest's check-in and check-out, room checking, leasing documents preparation
  • Ad hoc duties as assigned

Job Requirements:

  • Diploma or above in Hospitality Management or related disciplines
  • 3 years working experience in customer service, preferable in hotel industy
  • Service oriented with good communication and interpersonal skills, able to work independently
  • Good command of both written and spoken in English and Chinese (including Cantonese and Mandarin)

Benefits:

  • 13-months pay
  • Bonus
  • Allowance
  • Group Medical
  • 6 rest days per month

We offer good career prospects to the right candidate. Interested parties please send detailed resume with availability, current salary and expected salary by email to [email redacted, apply via Jobable]

(Job application will be treated in strict confidence. Personal data collected will be used for recruitment purpose only.)


Technical Skills

  • Customer Service