Customer Services Representative (Kowloon Bay)

Quality Healthcare Medical Services
Full Time
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese, Mandarin (Putonghua)

Job Description

Customer Services Representative (Kowloon Bay)

Location: Kowloon Bay

Job Responsibilities

  • Handle incoming calls and appointment booking
  • Maintain good customer relationship and promote company products and services
  • Provide a full range of customer services through our clinics
  • Promote inbound cross-selling

Job Requirements

  • HKDSE / HKCEE or above with 1 - 2 years of relevant work experience, sales experience will be an advantage. Overseas education or work experience is preferred but not a must
  • Candidate with more experience may be considered as Senior position
  • Passion in developing the career in healthcare industry
  • Mature, assertive and polite with good telephone manner and interpersonal communication skills
  • Good command of written and spoken English and Chinese. Mandarin skills will be an advantage
  • Good computer skills including MS Office
  • On Job training is provided
  • Willing to perform shift duties is preferred

We offer attractive remuneration and fringe benefits. Interested parties please send your full resume with current salary, expected salary and reference code to Human Resources Department, Quality HealthCare Medical Services Limited, 3/F, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay, Kowloon or via e-mail to [email redacted, apply via Jobable]

(All applications will be treated in strict confidence and data collected will be used for recruitment purposes only)


Technical Skills

  • Answering Telephones
  • Customer Service
  • Sales
  • Training