Prudential

Senior Officer, Computer Operation

Prudential
Full Time
Central
Non-specified
Intermediate (3-6 years)
Bachelor
English

Job Description

Senior Officer, Computer Operation

Location: Hong Kong

Job Responsibility

  • Assist Computer Operation team to review application team’s requests, changes and operation production incidents.

  • Handle day to day computer operation activities

  • Provide 7 x 24 hours of support service

  • Provide comment/feedback for the projects to fulfill the computer operation requirements

  • Perform batch jobs scheduling and output according to defined requirement from application teams and users.

  • Provide batch jobs execution time and elapsed time for support team to perform batch jobs performance tuning.

  • Assist computer operation to develop processes and procedures and enforce computer operation team to follow the agreed procedures.

Job Requirements

  • Degree in Computer Studies, or related disciplines

  • Minimum 4 years of working experience in Information Technology with at least 2 years of Data Centre experience

  • Experience in multi-international companies in Financial Industry

  • Solid experience in computer operation services, problem and change management and outsourcing vendor management

  • Strong leadership skills, computer operation management, outsource vendor managementand people management skills

  • Excellent in communication skills with strong interpersonal skills

  • Able to master wide range of knowledge on computer operation, programs/patches deployment, job scheduling, batch printing, data centre facility, operation acceptance, incident and problem management


Technical Skills

  • Change Management
  • Data Centre
  • Scheduling
  • Vendor Management