Officer, Agency Training Support

Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese, Mandarin (Putonghua)

Job Description

Officer, Agency Training Support

Location: Hong Kong


  1. Perform full range of training administration supports such as monthly training schedule, online enrolment coordination, daily class attendance file composition, and evaluation form data consolidation to the team supervisor.
  2. Consolidate the IIQE enrolment form and liaise with the VTC to organise the IIQE exam to the agency force. 
  3. Maintain full and accurate record of training attendance and ensure the CPD records are updated and handled in accordance with Company policies by weekly.
  4. Maintain the weekly training reports in compliance, product tests and CPD fulfillment to training head and management
  5. Maintain and prepare daily filing system for operations and management purpose.
  6. Provide daily support in office administration functions such as meeting arrangement, training room and equipment booking ordination to internal departments and agency force.
  7. Handle daily enquiries from agency force.


  1. Higher Diploma or relevant
  2. 1 years and above in life insurance industry
  3. Good command of spoken and written English, Putonghua & Chinese,
  4. Good knowledge of MS office (especially Powerpoint and EXCEL) and Chinese typing
  5. Good presentation and communication skills

Technical Skills

  • Compliance
  • Filing
  • Life Insurance
  • Microsoft Excel
  • Microsoft Powerpoint
  • Training
  • Typing