Manager, Vendor Management (Infra Service)

Full Time
Lead (more than 10 years)

Job Description

Manager, Vendor Management (Infra Service)

Location: Hong Kong


Job Requirements:


  1. Coordinate the vendors and service providers in delivering the daily on-going and project based Infrastructure services and driving quality initiative projects
  2. Attend the regular vendors meetings to review and prioritize the system changes and project implementation schedules so as to minimize the exposure of risks to business operations
  3. Manage the relationship between vendors and internal IT teams, and monitor the service performance for ensuring the vendor meets the defined Service Level Agreement
  4. Drive process improvement initiatives, enforce project disciplines, regular compliance review with the vendors to ensure the services providing meets the internal policies, external regulatory and auditing compliance


  • Degree in Business, Information Systems, or related disciplines
  • Minimum 10 years of working experience in insurance and/or banking and finance sectors with at least 3 years vendor management and/or project management experience
  • Experience in managing the data center operations, problem and change management, process, network and infrastructure projects
  • Solid experience in outsourcing services and vendor management
  • Strong leadership skills, project management, people management, vendor management, problem solving and decision-making skills
  • Experience in designing and operating large, Windows / Linux / Unix / AIX / VMWare / Citrix environments
  • Experience with Database (MYSQL, MS SQL, Oracle, DB2, INFORMIX, Sybase), Web (Apache, Websphere, IBM HTTP), SAN storage, MS Exchange  technologies
  • Solid experience in LAN/WAN, networking and routing

Technical Skills

  • Compliance
  • Linux
  • Oracle Database
  • Project Management
  • SQL
  • Vendor Management

Transferable Skills

  • Problem Solving