Manager, Life Operations Enhancement

Lead (more than 10 years)

Technical Skills

  • Microsoft Excel
  • Microsoft Powerpoint
  • Project Planning

Job Description

Manager, Life Operations Enhancement

Location: Hong Kong


• Drive and execute Life Operations projects including project planning, resources allocation, progress monitoring, coordination with key stakeholders, budget control and project reporting
• Identify possible solutions and advise key stakeholders to select the optimal solution
• To lead the team to propose & write up business solutions which best fit the end-users' needs and cost-justified
• Act as communication bridge between LA Department and IT Department
• Review FDS to ensure development team's deliverable meets user's expectation
• Assess project risks and develop effective solution with key stakeholders
• Prepare user readiness for system implementation, including preparation of User Guides and provide system training etc.
• Post implementation evaluation
• Produce regular report (including power point presentation) to Management
• Regular training and coaching to subordinates


• Degree from a recognized University; professional qualification in Life Insurance an advantage
• Minimum of 10 years of hands on project experience preferably in insurance and financial industry
• Professional knowledge of 6-Sigma or LEAN
• Strong business sense and passion on service improvement
• Sound knowledge in Life Insurance an advantage
• Excellent leadership skills
• Strong change analysis & delivery skills
• Strong team player and fast learner who is able to meet tight deadline
• Good observation skills
• Excellent MS Office (including Excel, Power point, MS Project and CWP)
• Candidates with less experience will be considered for Assistant Manager position.


Employment TypeFull-time
Career LevelLead (more than 10 years)
Education LevelNon-specified
PrudentialFinancial Services, Retail and Commercial Banking

3/f, Berkshire House, 25 Westlands Road, Hong Kong

directions_walk7 mins walk from Quarry Bay Station