Video Conference Coordinator

Full-time

Posted 

Job Description

Video Conference Coordinator

Summary:

We are currently seeking a Conference Coordinator to be responsible for providing excellent customer service to our client, to be located in Hong Kong. The Conference Coordinator is the first line customer service representative for all Helpdesk enquiries regarding the setup of a video conference, and we’re looking for talented candidates to join our team with attractive package!

Responsibilities:

• Responsible to meeting scheduling, setup and productions
• Video / Audio / Web conference setup and support. Ensure all sites are connected on time and receiving / transmitting good audio / video.
• Assist with support for video / audio conferencing problems. Investigate faults and recommend further actions to rectify.
• Telepresence support
• General AV Meeting Room Support, AV equipment setup, support and operation.
• Presentation / multi-media meeting room support, including duration support.
• Provide support for troubleshooting of the devices.
• Assist with support for multi-media broadcasting.
• Quick response to emergency / ad-hoc requests from the Helpdesk

Job Requirements:

• Diploma in Computer Science, Information Technology or a related discipline preferred
• Basic technical knowledge of Polycom Systems, Tandberg/Cisco Systems, Creston, and other audio and video technologies. (preferred)
• Good communication and inter-personal skills required for interaction with customers.
• Willing to learn and have a strong sense of responsibility
• Able to work independently

This is an opportunity to put your career on the fast track in a dynamic and professional environment. Salary will be commensurate with qualifications and experience!

Interested parties please send your CV to [email redacted, apply via Jobable]

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish

Unit 904, 9/F, Aitken Vanson Centre, 61 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong

directions_walk5 mins walk from Kwun Tong Station