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Trading Floor Support Officer



Job Description

Trading Floor Support Officer


We are currently seeking Full-time Trading Floor Support , to be located in Hong Kong. The position will be responsible for providing top quality support for financial / security / investment bank. The candidate will be hired for Trading Floor Support/ Helpdesk Team, Deskside team or System Administrator according to their working experiences and qualification.


Candidate will responsible for faulting diagnosis and resolves questions on front desk or back office. Meanwhile, candidate also responsible for Ad-hoc projects for business expansion.
• Implement system’s hardware and software components and systems upgrade
• Systems administration, maintenance, backup or restore, performance tuning
• Troubleshoot and problem solve PC related hardware, Printer and software issues
• Escalate Technical support issues to other technical teams or 3rd party vendors
• Prepare various documentation and perform IT inventory tracking
• Proactive management and maintenance of the networks and system
• Keeping up to date with relevant technologies.
• Communicating and working with involved partners to resolve incidents

Job Requirements:

• Degree or Higher Diploma in IT, Business Information, or related disciplines
• No less than 2 year IT support experience
• Good knowledge in Desktop support, Server, Database & Networking
• Knowledge in hardware (PC /Printers/Monitors/IPT, etc.)
• Proficient in Windows operating system, knowledge in Mac OS would be advantage
• Self-motivated, proactive and energetic team player
• Good command of written or spoken English and Chinese
• Ideal candidate will be offered a permanent position

Candidates with more experiences will be considered for a senior position; Less experience considered as junior level with on-job training provided

Interested parties please send your CV to [email redacted, apply via Jobable]

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese

Unit 904, 9/F, Aitken Vanson Centre, 61 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong

directions_walk5 mins walk from Kwun Tong Station