Technical Support

Primetech Technology
Contract
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English

Job Description

Technical Support

Summary:

The client is a long-established business services firm with a presence in the major cities around the world. They have sales and support offices in Hong Kong with strong reputation in the various industries regarding our provision of services and products by achieving technical excellence. With Hong Kong as its regional hub, the client is now looking to hire for a newly-created IT Support position to join their existing IT team.

Job Description:

• To provide technical support to end user and first level of troubleshooting of PCs / Scanners
• To communicate with user and understand user problem and provides solution
• Understand of scope of work and translating the technical requirements into job setup using Kodak Capture pro/ Kodak Capture Application
• To manage SQL database, logs, creation of tables , altering tables, executing scripts within SQL and housekeeping
• To manage fileserver and effective optimization of server resources and space
• Provide basic training to end user
• To in charge of inventory management of PCs/ scanners/ consumables
• Other duties as assigned

Job Requirement:

• Diploma/certificate in Information Technology or equivalent
• 1 - 2 year working experience on IT Services or Engineering would be advantage
• Knowledge of LAN / WAN and TCP / IP maintenance
• On hand experience on Windows Server administration is preferred
• Hardworking, independent and able to work well as a team
• On-work training will be provided for less experienced candidates

We offer good prospects and on-job training to entry-level candidates or even fresh graduate students who feel passionate in Information Technology to join us!

Interested parties please send your CV to [email redacted, apply via Jobable]


Technical Skills

  • SQL
  • Technical Support