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Technical Skills

  • ITIL

Job Description

IT Support Engineer


We are looking for talented candidates as an IT Support Engineer for our client which is a renowned and well established enterprise in Hong Kong with a global presence. The position will be responsible for providing top quality support for a multinational financial group.

Job Description:

• Provide support to users in respect of the relocation, installation, maintenance and operation of computer software and hardware
• Install, configure and upgrade variety of IT services including network printing, directory structures, user access and file services.
• Anticipate communication and networking problems and implement preventive measures
• Establish user profiles, user environments, directories, and security for networks being installe
• Technical Support for Desktop PCs – both Software and Hardware.
• Analyze and resolve technical problems
• Monitor and report on the progress of all support calls as well as maintain inventory update
• Work with internal and external parties to resolve technical issues
• Develop and maintain IT systems documentation

Job Requirement:

• Higher Diploma or above, study in Information Technology or Computer Science or equivalent
• At least 2 - 4 years of IT support experience;
• Familiar with network equipment and servers will be an advantage, e.g. Windows server, network router, cable patching, server components, etc
• Knowledge and practical experience in Information Technology Infrastructure Library (ITIL) processes
• Good command of spoken & written English and Chinese

We welcome fresh graduate students with great communication and people skill to join us and globalize your career! Experienced candidates will be considered for a senior position, we offer highly competitive package to the ideal candidates

Interested parties please send your CV to [email redacted, apply via Jobable]

Employment TypeFull-time
Education LevelHigher Diploma / Associate Degree
LanguageEnglish, Cantonese

Unit 904, 9/F, Aitken Vanson Centre, 61 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong

directions_walk5 mins walk from Kwun Tong Station