PricewaterhouseCoopers (PWC)

Systems Engineer-Firmwide Services-Global Technology Solutions_HK

PricewaterhouseCoopers (PWC)
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese, Mandarin (Putonghua)

Job Description

Systems Engineer-Firmwide Services-Global Technology Solutions_HK

Location: Hong Kong

Job responsibilities:
  • Provide front-line remote telephone or on-site support for internal staff 
  • Provide application and hardware support 
  • Provide functional support on video conferencing and Mobile / Smart devices 
  • Participate in project coordination, documentation and reporting 
  • Occasionally work extended hours and at weekends
  • Ideal opportunity for a candidate eager to start in an IT career 

  • Higher Diploma or above with 1-2 year working experience in customer service industries
  • Excellent understanding of customer service and strong sense of customer focus
  • Team player with excellent inter-personal, communication and listening skills
  • Eager to learn the new technology
  • Excellent command of English, Cantonese and Mandarin
  • Self-starter who is able to work independently, under pressure and willing to work outside office hours 

Technical Skills

  • Customer Service
  • Technical Support