Technical Service Representative (VIP Team)

Full-time
Junior (less than 3 years)

Technical Skills

  • Customer Service
  • Technical Support

Job Description

Technical Service Representative (VIP Team)

Location: Hong Kong

  • The job incumbent will be responsible for providing the highest level of quality service to Premier customers by resolving technical issues though the dedicated hotline.
  • 42.5 working hours per week
  • Working location: Mei Fu
  • Night shift allowance will be provided

Requirements

  • Diploma or above in Information Systems / Information Technology / Computer Studies or related discipline, with qualification / certification of computer study (e.g. MCP, MCSE etc) preferred
  • 2 years’ relevant experience in technical service / support, familiar with broadband / mobile would be an advantage
  • Customer oriented, enthusiastic & self-motivated
  • Good communication and interpersonal skills
  • Good command of English and Chinese
  • Candidates with less experience will be considered as Technical Service Representative / Officer
Employment TypeFull-time
Career LevelJunior (less than 3 years)
Education LevelUpper Secondary / Diploma to Higher Diploma / Associate Degree
QualificationMicrosoft Certified Systems Engineer (MCSE), Microsoft Certified Professional (MCP)
LanguageEnglish, Cantonese
PCCWTelecommunications

27/F, PCCW Tower, Tower A, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong

directions_walk5 mins walk from Quarry Bay Station