Service Officer (Ref no.: CPE-SO-WL)

Intermediate (3-6 years)

Technical Skills

  • Order Management
  • Telecommunications

Job Description

Service Officer (Ref no.: CPE-SO-WL)

Location: Hong Kong

  • To coordinate and manage of daily CPE work orders, support field engineers and project managers with effective order management and service coordination
  • To close monitor on CPE work orders progress, provide status update report to team leader
  • To monitor purchasing order of equipment to meet contract requirements
  • To dealing with small and medium projects among internal parties, external vendors / project in-charge / end-users on delivery and installation schedule appointment
  • Higher Diploma holder in business administration, IT engineering or related field, or equivalent with 3-5 years working experience
  • Ability to work in a dynamic work environment, handle multiple tasks and meet strict deadlines
  • Familiar with all legacy systems’ operation, i.e. CPES, BOM, Dragon, LIS, etc is an advantage
  • Experience in worked with Government Department and/or Education Sectors on telecommunications arrangement is an advantage
Employment TypeFull-time
Career LevelIntermediate (3-6 years)
Education LevelHigher Diploma / Associate Degree

27/F, PCCW Tower, Tower A, Dorset House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong

directions_walk5 mins walk from Quarry Bay Station