PCCW

Service Centre Representative / Executive

PCCW
Full Time
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
Cantonese

Job Description

Service Centre Representative / Executive

Location: Hong Kong

  • Face-to-face to answer & handle customer's enquiries / requests professionally at service counter on all company consumer products and services
  • Promote & cross-sell company products/services
  • 5-Day work, 48 working hours per week & Shift duty is required - (Mon-Sat :0930-2100) and (Sundays and public holidays 1200 - 1900)
  • Post-Secondary / F.5 or above with 1 year working experience in sales or customer service field
  • Sound knowledge of computer / digital products / mobile phones / related service plan
  • Customer focused, proactive with good communication and selling skills

Technical Skills

  • Customer Service
  • Sales