PCCW

Senior Technical Officer - Security (Ref no.:CPE- STSO-EL)

PCCW
Full Time
Junior (less than 3 years)
Higher Diploma / Foundation Year / Associate Degree
English, Cantonese

Job Description

Senior Technical Officer - Security (Ref no.:CPE- STSO-EL)

Location: Hong Kong

  • To handle project provisioning & project restoration on different Network Security solution, likes DDoS attack, Web filtering & firewall solutions
  • To provide technical consultancy services to customer
  • To assist / prepare demonstration on security solution to customer
  • To communicate with vendors on technical support issues
  • To perform ad hoc or emergency call out service when required
  • IVE / Associate Degree graduated in Electronic Engineering or Information Technology or equivalent
  • 1 year or above in Data Network infrastructure or Security project implementation and maintenance service experience
  • Security knowledge in data networking security solution will be an advantage
  • Holder of vendors professional certifications like Checkpoint or Juniper or Cisco will be an advantage
  • Strong problem solving and analytical skill
  • Good customer service and interpersonal skills
  • Excellent communication and listening skills, and patience in serving the team
  • Can work independently and under pressure
  • Proficiency in spoken and written in both Chinese and English

    Candidate with less experience may be considered as Technical Officer


Technical Skills

  • Customer Service
  • Project Management
  • Technical Support