PCCW

Call Centre Sales Representative / Executive (Smart Living Dedicated Hotline)

PCCW
Full Time
Junior (less than 3 years)
Lower Secondary / F5 / GCSE
English, Cantonese, Mandarin (Putonghua)

Job Description

Call Centre Sales Representative / Executive (Smart Living Dedicated Hotline)

Location: Hong Kong

  • Provide professional consultation to customers regarding their interest in Smart Living products or services
  • Propose thorough solution to settle customer requests in a tactful and timely manner
  • Establish good customer relationship by offering one-stop-shop service
  • Mainly handle incoming call and meet with customer will be required if necessary
  • 42.5 working hours per week & Shift duty is required
  • F.5 / DSE or above
  • Positive working attitude, responsible and result-oriented and eager to success
  • Confident in achieving individual and team pre-set targets
  • Experience in selling or call center would be a big advantage
  • Enjoy interacting with customers with good manner and service attitude
  • Fluent in Cantonese. Good command of spoken English and Mandarin is a plus

Technical Skills

  • Corporate Communications